Preface
Introduction: The Interactive Experience Model
Section I: Before the Visit
1. The Museum as a Leisure-Time Experience
2. The Personal Context: Visitor Agendas
Section II: During the Visit
3. The Social Context: Groups in the Museum
4. The Physical Context: Visitor Pathways
5. The Physical Context: Exhibits and Labels
6. The Interplay of Contexts: The Museum as Gestalt
Section III: The Museum Visit Remembered
7. Museum Learning Defined
8. Understanding the Museum Experience
Section IV: A Professional''s Guide to the Museum Experience
9. Creating the Museum Experience
10. Creating Museum Experiences for Casual Visitors
11. Creating Museum Experiences for Organized Groups